FAQ

Before contacting support, look at these frequently asked questions for possible solutions to your problem.

I must give permission to access an external service. What information is sent to Q-Team Solutions?

It checks whether the license is still valid and whether the number of users corresponds to the purchase. A license purchased via the Q-Team Solutions webshop is based on the number of users and a period of use. This applies to the free (no purchase in the webshop needed), trial and paid license models.

The information is used to renew the license for you so that you do not have to buy a new key in our webshop when the key expires.

You can deactivate the app in your environment at any time.